FAQ

ARE YOU A MANUFACTURER?

Yes, we are a professional manufacturer that develops, produces, and sells high-power ultrasonic core components and complete sets of application equipment.

WHAT IS THE DELIVERY TIME?

For products in stock, they will be delivered out within 3 to 7 working days. For products that require customization, it may take 15 to 20 days. Please ask for an offer and we will show you specific time.

WHAT IS YOUR QUALITY WARRANTY?

We offer an industry standard 12-month warranty on all of our products. Warranty is only valid as long as products are utilized and installed correctly. It does not cover any damage sustained from incorrect installation, incorrect usage or use in extremely hazardous environments. Warranty will be void if products have been tampered with any way by customer such as being opened up for repairs, modified, etc.

HOW DO YOU SHIP THE PARTS WE ORDERED?

We cooperate with courier companies like DHL, Fedex, TNT, UPS. By sea or by air is also available as per your requests or when we should choose that way.

IS CUSTOMIZATION ACCEPTABLE FOR YOU?

Sure! You can let us know about the specific use environment (laboratory or production line) and use needs (cutting, spraying, liquid treatment), and we will check and evaluate the possibilities if we can offer you the best design.

CAN YOU PROVIDE SAMPLE TESTING SERVICES?

Yes, we can. When you are unsure whether the product in your hand can be processed by ultrasonic, you can mail the sample to us, we will process it with professional ultrasonic equipment, and the processed sample will be sent back to you. At the same time, the shooting process will be sent to you via email.

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Phone

+86-15906655075

Address

No. 198, Gaoke Road, Fuchun Street, Fuyang District, Hangzhou City, Zhejiang Province, China

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